 People who have made advanced orders for Apple’s iPhones line up at an official launch show for the devices, last year. / Korea Times |
Korean telecom and fair trade regulators are considering whether or not to take action to address complaints from iPhone users about what they say is Apple's poor after-sales service.
"We are closely monitoring consumer complaints about Apple. Independent investigations are already under way. We will take action if needed," a senior official at the Fair Trade Commission (FTC), said, Monday.
The Korea Communications Commission (KCC) is also looking to see if there are grounds for action against the U.S. consumer electronics company.
"We are aware of such complaints," a senior KCC official said.
Consumer complaints of iPhones are on the rise, according to the KCC. Over 700,000 have been sold since its debut in November.
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